What is your Cancellation Policy?

Your subscription can be canceled at anytime in your Brown Sugar Box Account Settings. If you've already been billed/paid for the next box, your cancellation will take effect in the next billing cycle.

To cancel your subscription, login to your account and click on the Subscription tab, then click "edit" next to your subscription. You can also email us at support@izzyandliv.com to request that we cancel for you.

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NOTE: You must cancel before the 28th of the month in order to not be charged for renewal.

If you want to cancel and be refunded for a box you already paid for, you need to contact us to see if it is not too late to be refunded and to request a refund.

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