About Us
3 articles in this Topic
Brown Sugar Box Subscription
26 articles in this Topic
- About the Waitlist - How Does it Work?
- Can I Change My Monthly Billing or Shipping Date?
- Can I Put My Subscription on Hold?
- Can I Sign Up For Just One Box? And Not Auto Renew?
- Can You Offer All the Products You Sell at a Discount Everyday?
- Do you Accept Returns or Exchanges?
- How Can I Change my Size and Style Preferences?
Kids' & Tweens' Brown Sugar Boxes
25 articles in this Topic
- Are the Kids' & Tweens' Boxes available outside the US?
- Can I apply an Izzy & Liv discount to the Kids' or Tweens' Brown Sugar Boxes?
- Can I change my monthly billing or shipping date?
- Can I order more than one Box and have them shipped to different addresses?
- Can I put my subscription on hold?
- Can I sign up for just one box? And not auto renew?
- Can I transition my Brown Sugar Box Lil’ Girls’ subscription to a Tweens’ box subscription and keep my legacy price?
THAT GIRL LAY LAY TAKEOVER EDITION BROWN SUGAR BOXES
5 articles in this Topic
- I am already a subscriber. Do I need to do anything to get the Lay Lay Edition in May?
- Which Box should I get for my child?
- How much will the products in the box be worth? Are they just samples?
- What is Your Cancellation Policy?
- If I subscribe will every Quarterly box be a That Girl Lay Lay Edition?
Teen Bi-Monthly Box FAQs
23 articles in this Topic
- HOW DOES THE SUBSCRIPTION WORK?
- CAN I APPLY AN IZZY & LIV DISCOUNT CODE TO THE BROWN SUGAR KIDS’ BOXES?
- CAN I CHANGE MY MONTHLY BILLING OR SHIPPING DATE?
- CAN I PUT MY SUBSCRIPTION ON HOLD?
- DO YOU ACCEPT RETURNS OR EXCHANGES?
- HOW CAN I CHANGE MY SIZE AND STYLE PREFERENCES?
- HOW CAN I UPDATE MY SHIPPING OR PAYMENT INFORMATION?
Brown Sugar Rewards Program
7 articles in this Topic
Our Response to Covid-19
1 article in this Topic
Product Information
7 articles in this Topic
- Fitness Tracker FAQ/ Troubleshooting Guide
- I have an idea for a shirt. Can you make it?
- I like a design but Want it in a different shirt style. Is that possible?
- What brands do you print your apparel on?
- What is the difference between Ladies Fit and Unisex Fit?
- What sizes are available?
- Where are your size charts?
Promo Codes, Gift Cards & Sales
4 articles in this Topic
Returns & Exchanges
4 articles in this Topic
Shipping & Delivery
4 articles in this Topic
Digital Art Printables
4 articles in this Topic
Simply Insurance
7 articles in this Topic
- Does Shipping Protection cover stolen items?
- Does Simply Insurance cover subscriptions?
- How do I file a claim for my lost, stolen or damaged order?
- What do I get when I insure my order with Shipping Protection Insurance?
- What if my order is damaged?
- What if my order never arrives or is stolen?
- What Is Shipping Protection Insurance?
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