Returns & Exchanges

  • How can I return for a refund or an exchange

    If you are not happy with the merchandise you purchased, you may exchange or return it as long as you contact us within 30 calendar days of when you received it. Please submit a return request using this form. You will need your order number and the email you used when you placed your order. Pl...
  • How long do I have to wait for a refund?

    Refunds are issued within 7 business days of our receiving your returned item. Refunds will be issued to the method you used to pay for your purchase originally. Depending on your bank, it may take 1-3 days for the funds to show up in your account. Please note that any original shipping costs ca...
  • How long do I have to wait for a replacement item to arrive?

    Once you are approved for a refund you can ship your item back. Once we receive the item we will put in a new order for your replacement.You will receive an email notification of a new zero-cost replacement order with new order number. Replacements will ship within 5-7 business days (excluding we...
  • What is your return policy?

    We are committed to making sure you are 100% satisfied with your order! If you are not happy with the merchandise you purchased, you may exchange or return it as long as you contact us within 30 calendar days of when you received it. After 30 days, we cannot issue any refunds, exchanges or repla...