Who pays for the return?

  • If the error was made by us (wrong item shipped, damaged on arrival) the return shipping costs will be waived.
  • Otherwise (you ordered the wrong size, changed your mind etc) the cost of return shipping must be covered you.
  • We do not provide cash refunds; however, returns are refunded via store credit in the form of an Izzy & Liv gift card.
  • Exchange restocking and processing fees may apply.
  • TIP: Double-check your sizing against our size charts before making a purchase. Please note that “Ladies Fit” tees will be a smaller/tighter fit vs “Unisex” tees which will be larger and more forgiving with a relaxed fit.
  • If it’s determined the error was made by us, and it was purchased during a sale or with a discount code, and we authorize a return, a credit will be issued that is equal to the amount you actually paid, NOT the non-sale full retail price of the item.

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