We’ve partnered with Simply insurance —a package protection tracking solution—to give our customers the best possible delivery experience. Simply insurance is package protection for your online orders. When you add Insurance at checkout, you can easily submit claims for lost, stolen or damaged packages in the unfortunate case that they arise.
Purchased Insurance protection and need to file a claim? Simply contact us at support@izzyandliv.com - include your order number, the item(s) you need to submit a claim for, and the reason for your claim.