If your Brown Sugar Kids’ Box is returned back to us, it
will be held for 7 days. A processing fee of $7.99 will be applied to all
reshipped orders. Any changes to your mailing address MUST be made prior to
rebilling. Whatever address is on file at the time of renewal on the 15th is
the address your box will be shipped to. To verify your address or make updates
you can do so in your Brown Sugar Account or alternatively, contact us at support@izzyandliv.com and we can do so for you.
My box was returned to you, will it be reshipped?
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